Alpha Insight is a Fintech firm which specialises in delivery of Operational Intelligence across the banking sector. We help our clients define the F2B processes, design performance metrics, implement real time monitoring and analyse operational performance.

We are a services and product firm, offering both the professional services, and product add-ons to solve our client's problems.

We deliver projects from 2 months to multi-year, from strategy through to realisation.

We operate across a bank's organisation, working with front office staff, middle and back office operations, application development and application support, using our skills and experience to break down barriers to deliver quality results rapidly.

Our clients work with us to increase platform stability, improve operational governance, gain regulatory transparency and process efficiency and improve client experience through our end to end methodologies.

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What we do

We deliver five core services which can be combined for a full process monitoring programme, or delivered individually to support our client's needs

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Risk and
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Business Flow

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Demo of real-time Operational Intelligence in action

  • Making €18bn of SEPA payments happen each day, every day. We implemented a business monitoring platform to monitor 20mn transactions a day on a total end to end basis, ensuring problems were fixed upstream before they became a down stream problem.

  • From reactive to proactive - calling your clients before they call you. We defined and monitored the key metrics to give transparency on client connectivity, so this client could know if a client has a problem before they do.

  • Reducing platform risk. We implemented bottom up comprehensive monitoring on 12 business critical applications in 12 weeks, ensuring platform stability and leaving support teams trained and capable to support the platform better

  • Ensuring BCBS239 compliance whilst increasing process transparency. We defined and implemented a turn key methodology to define, monitor and measure key control points for BCBS239 compliance

  • Giving auditors certainty through process understanding. We worked with this client to mine payments processing, define key performance metrics and store in our AI MDB to demonstrate control to the auditors

Our People

Meet the Team

News & Views

Upcoming events


Alpha Insight Future Events

Our events are a great opportunity to connect with others in the industry with similar problems and share solutions. If you would like to join us at our future events, please let us know.

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How banks can use operational intelligence to meet regulatory expectations

Ian Quine, Head of Sales at Alpha Insight, explains how complex organisations such as investment banks can use operational intelligence to achieve effective oversight of their whole organisation and meet client and regulatory expectations.

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A wealth of insight for the financial sector at SplunkLive!

Operational intelligence is rightly a major trend now, which no IT head in the financial sector can possibly ignore. And its relevance to the financial world was very evident at SplunkLive! London, held at the Park Plaza at Westminster Bridge this month (May).

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Contact Us

For new business enquiries we will put you in touch with one of our Directors who will take the time to understand your challenges and explain how Alpha Insight may be able to help.

Please fill in our enquiry form here and we will ensure that the right person calls you back promptly

Alpha Insight
27 Old Gloucester Street,
London WC1N 3AX
Tel: +44 0844 798 1229