Alpha Insight is a Fintech firm which specialises in delivery of Operational Intelligence across the banking sector. We help our clients define the F2B processes, design performance metrics, implement real time monitoring and analyse operational performance.

We are a services and product firm, offering both the professional services, and product add-ons to solve our client's problems.

We deliver projects from 2 months to multi-year, from strategy through to realisation.

We operate across a bank's organisation, working with front office staff, middle and back office operations, application development and application support, using our skills and experience to break down barriers to deliver quality results rapidly.

Our clients work with us to increase platform stability, improve operational governance, gain regulatory transparency and process efficiency and improve client experience through our end to end methodologies.



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What we do

We deliver five core services which can be combined for a full process monitoring programme, or delivered individually to support our client's needs

OpInt™
Method
Risk and
Control
Business Flow
Stability


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Demo of real-time Operational Intelligence in action



  • Making €18bn of SEPA payments happen each day, every day. We implemented a business monitoring platform to monitor 20mn transactions a day on a total end to end basis, ensuring problems were fixed upstream before they became a down stream problem.

  • From reactive to proactive - calling your clients before they call you. We defined and monitored the key metrics to give transparency on client connectivity, so this client could know if a client has a problem before they do.

  • Reducing platform risk. We implemented bottom up comprehensive monitoring on 12 business critical applications in 12 weeks, ensuring platform stability and leaving support teams trained and capable to support the platform better

  • Ensuring BCBS239 compliance whilst increasing process transparency. We defined and implemented a turn key methodology to define, monitor and measure key control points for BCBS239 compliance

  • Giving auditors certainty through process understanding. We worked with this client to mine payments processing, define key performance metrics and store in our AI MDB to demonstrate control to the auditors

Our People



Meet the Team Members

News & Views

Upcoming events

event

Payments Innovation Conference - 4th July 2016

Payments UK and techUK are hosting the Payments Innovation Conference 2016 on 4th July 2016 at etc Venues St Pauls. Alpha Insight will be demonstrating our Operational Intelligence payments solution on an exhibitor stand in the networking area.

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Blogs

Gone in 15 seconds – why the move to immediate payments requires operational intelligence

Speed and convenience have never been more in demand in the banking sector. The digitisation of the economy, the spread of smartphones and e-commerce are all generating huge pressure for the general acceleration of payments.

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All banks can now turn on the power of interactive decision-making

The banking and finance sector is going through almost unprecedented change and to survive intact, its institutions need every tool at their disposal.

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Contact Us

For new business enquiries we will put you in touch with one of our Directors who will take the time to understand your challenges and explain how Alpha Insight may be able to help.

Please fill in our enquiry form here and we will ensure that the right person calls you back promptly

Alpha Insight
27 Old Gloucester Street,
London WC1N 3AX
Tel: +44 0844 798 1229
Email: info@alpha-insight.co.uk